Recently I was punished for having been rude to a pharmacist. Part of the punishment would have been going to apologise to her, but my disciplinarian has lifted this part of the punishment. I wanted to write an open letter to the lady in question so that everyone can share in my humiliation for my shameful behaviour.

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Dear Ma'am

I was in your pharmacy a while ago and I was rude to you. You were only doing your job and I was being arrogant and mocking...