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Old 07-13-2020, 05:27 AM   #1
LimitExplorer
Senior Member
 
Join Date: Oct 2011
Posts: 113
Blog Entries: 12
Default Cancelling a paid subscription?

I took a paid subscription to GetDare about a year ago. This was meant as more of a one-time donation than a recurring thing (not out of animosity, but I use the site too sporadically to justify a continued subscription. I have periods where I use the site nearly daily, and periods where I don't visit for months or years at a time...)

A few days ago, I received a notification that my paid subscription was about to expire. I then checked the Paid Subscriptions page in the User CP, and the UI suggested to me that the subscription would expire without automatically renewing:
  • The Expiration date was set to 13 July 2020
  • There were no buttons or links to cancel the subscription anywhere.
So my assumption was that I had already cancelled the subscription sometime last year and thus the renewal wouldn't happen.

However, I just received a notification from Paypal that I had paid another $10 for another year's worth. And indeed, now the User CP says my subscription expires on 13 July 2021...

I'm mostly just curious if I missed the cancellation button somewhere, or if the system just doesn't let you cancel your autorenewals?

I have disabled the automated payment on the Paypal side now, so next year I suspect any attempt at renewal won't go through, but I'd like to double check if I'm just missing something or if this is the only way to go about cancelling the renewals.
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